It was once said, Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for a lifetime. The same is true when it comes to knowing how to master the right soft skills and computer skills. For many corporations, these skill sets are essential to the overall success of the business.

But with that being said, we take our level of teaching to a whole new level. We believe that teaching is one of the most vital aspects of learning, and along with teaching must come the right TOOLS. Tools are at the very heart of what creates the real results you desire the very most.

When one can combine teaching along with the right tools, amazing things can happen. Here at Steinser, we not only teach and inspire, but we also provide the perfect tools for lasting success. This makes what we do not only more impactful in everything we do, but it makes for more effective learning as well.

Expert Teaching & Training + The Most Essential Tools = LASTING SUCCESS!

“Tell me and I forget, teach me and I may remember, involve me and I learn.” – Benjamin Franklin

The problem with most soft skills and computer training is it can be time-consuming for most corporations to teach. Plus, many corporations who may have a division or trainer who conducts the instruction may not be a valid expert in what they are teaching. Plus, they may not be up to date on the latest programs and trends. We are.

Here at Steinser, our #1 passion and expertise are in offering soft skills and computer skills that can make a significant impact on the overall effectiveness and efficiency of your particular workforce. Teaching these skills is what we do, and in what we specialise.

We take great pride and care in all of our training. Moreover, we also want to make sure that we’re able to teach in a way that works best for your company. Taking what works best for your company into consideration is why we offer exclusive on-site training, and also simple webinars and eLearning options as well.

Custom eLearning Development Solutions or Choose from Our e-Learning Library.

Imagine all the joys of working in your own time, in your own place, at your own pace. No more travel time and cost and Steinser e-Learning gives you the option to select the materials you need to meet your particular level of knowledge and interest.

And if you need to train whole groups of employees – even if they’re in different parts of the country – nothing could be simpler or more cost-efficient than Steinser e-Learning, with follow-up training being even more focused and effective.

Let us bring our experts to you. There’s no better way to get into your company’s head than to work on-site, where the ambience and esoteric tell us as much as facts and figures do. This is just one reason on-site or in-house training is becoming more and more in demand.

We can provide bespoke courses designed specifically for your company’s need and the calibre of staff you wish to attend, whether it’s for ten people or a couple of hundred. Training and development in the workplace also provide real time exposure to any changes, compared with off-site classroom or homework training.

Perhaps the greatest advantage of regular on-site training is that it creates a consistent mind stretching experience that helps your delegates grow in their business and personal capacity, thus adding effectiveness and value to your operation.

Real-time, interactive online classroom that brings Steinser to life in a digital environment.

For the first time ever, Steinser offers instructor-led training via the internet. This means that students can now be anywhere, anytime with a live instructor in our new virtual training sessions.

Participants can connect from a computer anywhere in the world and engage with the instructor just like they would in a normal classroom.

With Steinser, everything is customizable. We can build your training from scratch. Choose a training and we’ll customize it to meet your needs.

Excellent Presentation! The facilitator made it real, with real examples and certain scenario’s

DAVID SMITH Rand Merchant Bank

I enjoyed the presentation as it was brilliantly facilitated. The course content was very relevant, and the facilitator was excellent.


The course was extremely inspiring and informative. Really enjoyed the examples used as you can relate to them. Excellent presentation

BERYL VAN ROOYEN Rhodes University

I would like to thank you and the rest of the team. You guys were extremely helpful and efficient. We definitely walked away with some great ideas. The presenters were great!

DANNY BERRY Imperial Bank

Excellent Presentation! Covered all skills required. Worked at a comfortable pace. Lots of interaction and participation.


This training session was very well presented. Relevant and can be implemented immediately.


We've had great success with our loyal corporate clients, and we've worked with some pretty amazing companies as well including:

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• Basic Internet Marketing
• Building a Brand on Social Media
• Conducting Accurate Internet Research
• Creating a Google Adwords Campaign
• Creating Winning Webinars: Getting Your Message Out
• Digital Citizenship: Conducting Yourself in a Digital World
• E-Commerce Management
• GDPR Readiness: Creating a Data Privacy Plan
• GDPR Readiness: Getting Your Message Out
• Growth Hacking
• Introduction to E-Mail Marketing
• Kickstarting Your Business with Crowdsourcing
• Marketing with Social Media
• Online Tools for Small Business
• Promoting a Marketing Webinar
• Writing for the Web
Customer Service
• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Customer Care on the Telephone
• Customer Service Training: Managing Customer Service
• Critical Elements of Customer Service
• Effective Complaint Handling
Human Resources
• Appreciative Inquiry
• Beyond Workplace Politics: Using Social and Emotional Competencies
• Building Better Team
• Bullying in the Workplace
• Cannabis and the Workplace
• Conducting Effective Performance Reviews
• Conflict Resolution: Getting Along in the Workplace
• Conflict Resolution Clinic: Dealing with Difficult People
• Creating a Talent Management Program
• Creating a Workplace Wellness Program
• Creating Successful Staff Retreats
• Developing a Lunch and Learn Program
• Disability Awareness: Working with People with Disabilities
• Dispute Resolution: Mediation through Peer Review
• Diversity Training: Celebrating Diversity in the Workplace
• Employee Absenteeism
• Employee Accountability
• Employee Dispute Resolution: Mediation through Peer Review
• Employee Recognition: Appreciating Your Workforce
• Employee Motivation
• Generation Gap: Closing the Generation Gap in the Workplace
• Hiring for Success: Behavioural Interviewing Techniques
• Interviewing Skills
• Inspire, Motivate and Educate – A One Day Primer
• Job Design – A One Day Primer
• Managing Difficult Conversations
• Mobbing in the Workplace
• Onboarding: The Essential Rules for a Successful Onboarding Program
• Orientation Handbook: Getting Employees off to a Good Start
• Performance Management: Managing Employee Performance
• Recruitment, Selection and Interviewing Skills
• Successfully Managing Change
• Talent Management
• Tough Topics: Talking to Employees about Personal Hygiene
• Transgender Employees: Creating an Inclusive Work Community
• Workplace Diversity Training: Celebrating Diversity in the Workplace
• Workplace Harassment: What It Is and What to do About It
• Workplace Violence: How to Manage Anger and Violence in the Workplace
*Also see Train the Trainer Series
Personal Development
• Active Listening
• Anger Management: Understanding Anger – Yours and Others
• Becoming a Better Learner
• Being a Team Player
• Building Your Self-Esteem and Assertiveness Skills
• Controlling Anger Before it Controls You – A One Day Primer
• Creative Thinking and Innovation
• Developing Your Executive Presence
• Emotional Intelligence
• English as a Second Language: A Workplace Communications Primer
• Getting Stuff Done!
• Getting Your Job Search Started
• Goal Setting
• How to Create a Dynamic Job Portfolio
• How to Master the Art of Body Language
• Identifying and Combatting Fake News
• Influence and Persuasion
• Mastering the Interview
• Manage Personal Work Priorities and Professional Development
• Managing Pressure and Maintaining Balance
• Personal Brand: Maximising Personal Impact
• Self-Leadership
• Speak Easy: Conquering your Fear of Speaking in Public
• Stress Management
• Stress Relief and Stress Reduction – A One Day Primer
Train the Trainer
• Advanced Skills for the Practical Trainer
• Developing a Training Needs Analysis
• Developing Your Training Program
• Facilitation Skills
• Making Training Stick
• Measuring Training Results
• Survival Skills for the New Trainer
• The Practical Trainer
• Training with Visual Storytelling
• Using Activities to Make Training Fun
Sales & Marketing
• Body Language: Reading Body Language as a Sales Tool
• Building Relationships for Success in Sales
• Call Centre Training: Sales and Customer Service Training for Call Centre Agents
• Cold Calling and Prospecting
• CRM: An Introduction to Client Relationship Management
• Developing a Marketing Plan
• Dynamite Sales Presentations
• Generating Prospects
• How to Get an Appointment with Anyone
• Identify and Evaluate Marketing Opportunities
• Marketing and Sales Clinic
• Marketing for Small Businesses
• Negotiating for Results
• Networking for Success
• Prospecting for Leads Like a Pro
• Sales Effectiveness: Selling Smarter
• Sales Strategies for Overcoming Objections and Closing the Sale
• Selling Professional Services
• Social Selling for Small Businesses
• Story Marketing for Small Businesses
• Successful Public and Private Sector Tendering
• Telemarketing: Using the Telephone as a Sales Tool
• Trade Shows: Getting the Most Out of Your Experience
Event Management
• Conference and Event Management
• Coordinating Meetings and Minor Events
• Event Management Fundamentals
• Hosting a Successful Road Show
• How to Arrange a Public Relations Event
Business & Strategy
• Accounting Skills for the New Supervisor
• Advanced Writing Skills
• An Environmental Audit Primer
• Auditing – Understand, Perform and Deliver
• Balanced Scorecard Basics
• Basic Business Management
• Becoming a Progressive Employer
• Branding: Creating and Managing Your Corporate Brand
• Budgets and Managing Money
• Building a Consulting Business
• Building an Online Business
• Business Ethics: The Ethical Conduct in a Business Environment
• Business Image and Etiquette: Gaining the Extra Edge
• Business Process Management
• Business Succession Planning: Developing and Maintaining a Succession Plan
• Business Writing Techniques that Guarantees Results
• Code of Conduct: Setting the Tone for Your Workplace
• Collaboration
• Communication for Small Business Owners
• Communication Strategies
• Continuous Improvement with Lean
• Creating a Positive Work Environment
• Creating Winning Proposals
• Critical Thinking
• Crisis Management
• Current Project Management Techniques to Increase Effectiveness
• Developing a High Reliability Organisation
• Digital Transformation
• Effective Planning and Scheduling
• Employee Motivation
• Encouraging Sustainability and Social Responsibility in Business
• Environmental Sustainability: A Practical Approach to Greening Your Organisation
• Ensure Team Effectiveness
• Entrepreneurship 101
• Financial Management for the NON-Financial Manager
• Fostering Innovation
• Generation Gap: Closing the Generation Gap in the Workplace
• Giving Effective Feedback
• Global Business Strategies
• Honing and Delivering Your Message
• Human Resources Training: HR for the NON-HR Manager
• Inventory Management
• Intrapreneurship
• Knowledge Management
• Lean Process Improvement
• Logistics and Supply Chain Management
• Making Your Business Better
• Manage Budgets and Financial Plans
• Manage Projects
• Managing Across Cultures
• Managing the Virtual Workplace
• Meeting Management: The Art of Making Meetings Work
• Motivation Training: Motivating Your Workforce
• NLP: An Introduction to Neuro Linguistic Programming
• NLP Tools for Real Life
• Problem Solving and Decision Making
• Process Improvement with Gap Analysis
• Project Management Fundamentals
• Project Planning: All You Need to Know
• Provide Mentoring and Coaching within the Workplace
• Public Relations Bootcamp
• Public Speaking: Presentation Survival School
• Public Speaking: Speaking Under Pressure
• Purchasing and Procurement Basics
• Research Skills
• Risk Management
• Six Sigma: Entering the Dojo
• Skills for the Administrative Assistant
• Strategic Planning
• Supervisor Training: The Professional Supervisor
• Supplier Partnering
• Team Building: Developing High Performance Teams
• Teamwork: Building Better Teams
• Time Management: Getting Organised for Peak Performance
• The Minute Taker’s Workshop
• Working Smarter Using Technology to Your Advantage
• Working with the Media: Creating a Positive Working Relationship
• Workplace Ergonomics
• Workplace Success: Eight Key Skills You’ll Need
• Writing a Business Plan
• Writing Report and Proposals
Management & Leadership
• Advanced Project Management
• Basic Business Management: Boot Camp for Business Owners
• Business Leadership: Becoming Management Material
• Change Management: Change and How to Deal with It
• Coaching: A Leadership Skill
• Conversational Leadership
• Delegating: The Art of Delegating Effectively
• Enterprise Start-Up and Development
• From Boss to Leader
• Intermediate Project Management
• Inventory Management
• Leadership Skills for Supervisors
• Manage People and Performance
• Performance Management
• Women and Leadership: Owning Your Strengths and Skills
Health & Safety
• An Environmental Audit Primer
• Developing a Safety Procedures Manual
• Emergency Preparedness and Response
• Managing Contractor Safety
• Managing Shift Work
• Planning for Workplace Safety
• Safety in the Workplace
• Workplace Ergonomics – Injury Prevention Through Ergonomics
• Workplace Health and Safety: The Supervisor’s Role and Responsibilities